Visa Services
Adds guided visa eligibility, document collection, application submission, status tracking, and rejection/support workflows.
Who it is for
Banks, travel agencies, super apps, and corporate travel programs serving international travelers.
import { CrownRoute } from "@crownroute/sdk";
const client = new CrownRoute({
apiKey: process.env.CROWNROUTE_API_KEY,
environment: "sandbox"
});
const offers = await client.flights.search({
origin: "DXB",
destination: "LHR",
departureDate: "2026-07-18",
travelers: [{ type: "adult" }]
});
const booking = await client.bookings.create({
offerId: offers.data[0].id,
products: ["flight", "insurance", "esim"],
settlementWallet: "primary"
});How it works
How partners launch
Commercial model
What Crown Route handles
What the partner handles
Operational ownership model
Travel operations require clear responsibility. Crown Route separates customer relationship, platform operation, supplier workflow, payment, and settlement so partners know exactly who owns each case.
Customer support
Partner owns first-line customer relationship; Crown Route supports second-line product, supplier, and platform cases.
Refunds and cancellations
Rules are shown before purchase. Partner initiates the request; Crown Route manages supplier workflow and settlement impact.
Failed bookings
Crown Route returns status and failure reason, supports retry/escalation, and exposes cases in the console.
Visa rejection
Partner informs the customer; Crown Route tracks application status, rejection reason, and service fee rules.
Payment problems
Partner handles customer payment collection; Crown Route handles wallet debits, settlement records, and reconciliation.
Supplier issues
Crown Route manages supplier escalation paths and exposes progress through support tickets and status events.
Enterprise travel commerce
Ready to launch your travel commerce layer?
Start with one product or activate a complete travel marketplace under your brand.