Use case

Loyalty Platforms

Turn points, rewards, and member tiers into bookable travel experiences.

Mini program

Travel Hub

Flights, stays, eSIMs, insurance, and rewards in one partner storefront.

Flights

Checkout

eSIM

Rewards

Wallet redemptionReady
Improve redemption value
Support earn and burn
Add premium member travel benefits

How the customer journey works

1

Customer opens the partner mini app or embedded travel experience

2

Discovers eligible travel products based on market and partner configuration

3

Searches, selects, and pays by card, wallet, or loyalty balance

4

Receives confirmation inside the partner app or notification flow

5

Support is routed through partner first line and Crown Route operational escalation

Partner owns

Customer account, brand experience, payment collection, first-line support, customer communication, loyalty rules, and business policy.

Crown Route owns

Supplier orchestration, product status, platform tooling, operational escalation, support workflows, wallet/reporting records, and settlement files.

Jointly agreed

Refund policy display, cancellation rules, SLA severity, support handoff, commercial model, market coverage, and production launch checklist.

How we go live with you

Phase 1: Discovery and product fit workshop

Phase 2: Sandbox workspace, API keys, and integration docs

Phase 3: Product configuration, pricing, support model, and market coverage

Phase 4: KYB, commercial agreement, wallet setup, and production approval

Phase 5: Pilot launch with SLA monitoring, reporting, and weekly operations review

Phase 6: Scale into additional products, markets, and partner channels

Reports partners receive

Booking transaction export
Wallet statement
Settlement summary
Product margin report
Refund and cancellation file
Support and SLA case report

Enterprise travel commerce

Ready to launch your travel commerce layer?

Start with one product or activate a complete travel marketplace under your brand.