Use case

Travel Agencies

Modernize booking operations with APIs, embedded flows, and a configurable B2B console.

Crown Route Console

Live workspace · Gulf Commerce Bank

Live mode

Wallet

$248K

Keys

12

Roles

34

Status

Healthy

Service activation

FlightsLive99.98%
HotelsLive99.96%
eSIMSandboxReady
VisaReview2 checks

Transactions

User roles

SDK guides

Support tickets

Service status

Expand product supply
Automate manual servicing
Launch new digital channels

How the customer journey works

1

Agent or corporate user opens the B2B portal

2

Searches flight, hotel, visa, insurance, transfer, eSIM, or activity options

3

Creates a booking and collects payment or debits wallet

4

Receives confirmation, voucher, ticket, policy, QR, or status update

5

Manages customers, refunds, cancellations, support cases, and reports

Partner owns

Customer account, brand experience, payment collection, first-line support, customer communication, loyalty rules, and business policy.

Crown Route owns

Supplier orchestration, product status, platform tooling, operational escalation, support workflows, wallet/reporting records, and settlement files.

Jointly agreed

Refund policy display, cancellation rules, SLA severity, support handoff, commercial model, market coverage, and production launch checklist.

How we go live with you

Phase 1: Discovery and product fit workshop

Phase 2: Sandbox workspace, API keys, and integration docs

Phase 3: Product configuration, pricing, support model, and market coverage

Phase 4: KYB, commercial agreement, wallet setup, and production approval

Phase 5: Pilot launch with SLA monitoring, reporting, and weekly operations review

Phase 6: Scale into additional products, markets, and partner channels

Reports partners receive

Booking transaction export
Wallet statement
Settlement summary
Product margin report
Refund and cancellation file
Support and SLA case report

Enterprise travel commerce

Ready to launch your travel commerce layer?

Start with one product or activate a complete travel marketplace under your brand.